Receive technical support requests from distributors and partners related to valves, expansion joints, rubber joints, and vibration isolators.
Coordinate with relevant departments and factories to resolve technical issues and provide solution consulting.
Update technical information and product usage guidelines for distributors and customers.
Participate in preparing quotations when technical and commercial coordination is required.
Use internal systems to prepare technical reports and data statistics.
Support coordination of technical orders in projects.
Perform other tasks as assigned by superiors.
Candidate should be willing to travel to construction sites, coordinate repair work, and provide after sale service.
They should also inspect product and handle deliveries at the warehouse.
2. Job Requirement
Experience: At least 1 – 3 year of experience in technical roles. Preference will be given to candidates with experience in industrial equipment, construction, or manufacturing sectors.
Education: Bachelor’s degree in mechanical engineering, Industrial Engineering, Electrical – Electronics Engineering, or other related technical fields.
Language: Conversational English required
Computer Skills: Proficient in Excel, Word, and PowerPoint.
Soft Skills:
Good communication and teamwork skills
Strong analytical and problem-solving skills
3. Salary and Benefit
Gross salary: Negotiation
Social insurance: Fully contributed in accordance with Vietnamese labor law.
4. The Process of Interview
Round: Sales Manager, Technical Support, HR/Admin
5. Company Information
Contact: HR/Admin
Telephone: 024.6259.4006
Send to CV: tcv_admin@tozen.com
Address: 9th Floor, VIT Tower, No. 519 Kim Ma Street, Giang vo Ward, Hanoi.
